Privacy Policy

Privacy Policy

At Cartrex, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Details: Name, email address, phone number, and address.

  • Identification Details: Driver’s license, ID proof, or passport (for rental verification).

  • Payment Information: Credit/debit card details (processed securely via third-party payment gateways).

  • Usage Data: IP address, browser type, pages visited, and time spent on our website.

2. How We Use Your Information

We use your data to:

  • Process bookings and payments.

  • Verify your identity and driving eligibility.

  • Communicate updates, confirmations, and support.

  • Improve our website and services.

  • Comply with legal and regulatory obligations.

3. Data Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Trusted third-party service providers for payment processing or identity verification.

  • Law enforcement or government agencies when required by law.

  • Insurance providers for claims and protection coverage during rentals.

4. Cookies

Our website uses cookies to enhance user experience, analyze traffic, and track performance. You may choose to disable cookies through your browser settings.

5. Data Security

We implement industry-standard security measures to safeguard your information from unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates to your information.

  • Request deletion of your data, subject to legal obligations.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised "Last Updated" date.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at: Cartrex.victoria@gmail.com or 0402-157-360.