Terms & Conditions

Terms & Conditions

Welcome, Please read these Terms and Conditions (“Terms”) carefully before using our vehicle rental services. By booking or using any service offered on our website, you agree to be bound by these Terms.

1. Eligibility

  • Renters must be at least 21 years old and hold a valid government-issued driver’s license.

  • Additional age requirements or surcharges may apply for certain vehicle categories.

2. Booking & Payment

  • All bookings must be confirmed with a valid payment method.

  • Full or partial payment may be required at the time of reservation, depending on the booking policy.

  • Prices listed are exclusive of fuel, tolls, fines, and additional services unless otherwise stated.

3. Vehicle Use

  • The vehicle must be operated responsibly and in compliance with all traffic laws.

  • The vehicle must not be used for illegal activities, racing, towing, or subletting.

  • Only the renter and authorized drivers listed in the agreement may drive the vehicle.

4. Fuel Policy

  • Vehicles are provided with a full tank of fuel and must be returned with the same level.

  • Missing fuel will be charged at the prevailing rate with an additional service fee.

5. Cancellations & Refunds

  • Cancellations must be made at least 6 hours prior to the booking time for a full refund.

  • Late cancellations or no-shows may result in partial or no refunds.

6. Vehicle Condition & Damage

  • The renter is responsible for returning the vehicle in the same condition as received.

  • Damages, missing accessories, or unusual wear and tear will be charged to the renter.

  • An inspection will be conducted before and after each rental.

7. Insurance & Liability

  • Basic insurance is included unless stated otherwise. Additional coverage is available at extra cost.

  • The renter is liable for any uninsured damages or violations incurred during the rental period.

8. Late Return & Extension

  • Late returns may incur additional hourly or daily charges.

  • Extensions must be approved before the original return time to avoid penalties.

9. Traffic Violations & Fines

  • All fines, penalties, or legal fees arising from the use of the rented vehicle are the responsibility of the renter.

10. Right to Refuse Service

  • We reserve the right to cancel or refuse rental services at our discretion, including suspected misuse or fraudulent activity.

11. Governing Law

  • These Terms shall be governed and interpreted in accordance with the laws of Australia.

12. Contact Us

  • If you have any questions regarding these Terms, please contact us at [Email] or [Phone Number].